The Good Mental Health Resources (thegoodmental.com)

Effective date: January 1, 2023 | Last updated: October 8, 2026

1. Overview

This Refund and Returns Policy explains how refunds work for paid services offered by The Good Mental Health Resources (“The Good Mental”, “we”, “us” or “our”) through https://thegoodmental.com/ (the “Website”). It forms part of our Terms and Conditions. Capitalized terms not defined here have the meaning given in the Terms.

2. What This Policy Covers

The Website is free to read. We do not sell physical products, so there is nothing to ship back and no returns process. This policy applies only to fees you pay us directly for:

• sponsored posts and paid guest posts;
• paid links, banners and other advertising placements; and
• any other paid service we agree to provide in writing (together, the “Paid Services”).

The details of each Paid Service, including price, scope and timing, are those stated on our Write For Us page or in your written agreement with us. If your written agreement says something different from this policy, your agreement applies.

3. Refund Eligibility

Before we start work. If you ask to cancel within 24 hours of payment and we have not yet started work on your order (for example, reviewing, editing, scheduling or publishing), you will receive a full refund.

After work has started but before publication. If you cancel after we have started work but before the content is published, you will receive a refund minus 50% of the fee, which covers the review, editing and scheduling work already done.

After publication. Once your content or placement is live on the Website, fees are non-refundable. This is because the service has been delivered.

When we are the reason for the refund. You will receive a full refund (or a proportionate refund where part of the service was delivered) if:

• we decline to publish your content after you have paid;
• we are unable to deliver the Paid Service within the timeframe we agreed, and you choose to cancel instead of waiting;
• we remove your paid content or link before the agreed period ends for reasons that are not caused by you or your breach of our Terms; or
• you were charged in error, including duplicate charges.

4. When Refunds Are Not Available

We cannot provide a refund where:

• your content was published as agreed;
• you are unhappy with results such as traffic, rankings, clicks, leads or sales, because we do not guarantee any particular outcome from a Paid Service;
• we removed or edited your content because it was misleading, unsafe, contained unproven health claims, or otherwise breached our Terms or editorial standards;
• you delayed providing materials, approvals or corrections we requested, and that delay caused the problem; or
• you ask to change or withdraw content after it has been published (we may agree to reasonable edits or removal, but this does not entitle you to a refund).

5. How to Request a Refund

1. Email us at admin@thegoodmental.com with “Refund Request” in the subject line.
2. Include your name, the email address used for the order, the date and amount of payment, the page or placement involved, and the reason for your request.
3. We will acknowledge your request within 5 business days and let you know our decision.

6. How Refunds Are Paid

Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for the refund to be processed. Your bank or payment provider may take additional time to show it on your statement. Any transaction fees charged by your payment provider may not be recoverable.

7. Chargebacks and Payment Disputes

Please contact us before filing a chargeback or payment dispute, because most issues can be resolved quickly by email. If a dispute is opened for a Paid Service that was delivered as agreed, we may provide the payment provider with proof of delivery and may stop providing further services.

8. Third-Party Purchases

The Website links to third-party websites, courses and services, and some of those links are affiliate links. If you buy something from a third party, your purchase is governed by that third party’s refund policy, and we cannot issue refunds for it. Please contact the seller directly.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date above shows when it was last changed. Changes apply to Paid Services purchased after the update.

10. Contact Us

If you have questions about this policy, please use our Contact Us page or email admin@thegoodmental.com.

The Good Mental Health Resources

3524 Silverside Road, 35B, Wilmington, DE 19810, USA